An Update on our COVID-19 Response

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  • By Amber
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An Update on our COVID-19 Response

Belgianwerkx will temporarily be suspending all bike fittings, repairs, and reducing store hours in response to the ongoing COVID-19 outbreak.

After much thoughtful consideration, we believe this decision is our best choice in doing our part to reduce community spread. However, this does not mean that we are closed! We are still working with our many vendors and brands, and realize that riding a bike (whether you’re on the trainer or outside) may be one of the best things you can do right now! This is a tough time for all of us and we want to be available for all of our customers during this time, while protecting your health and our own. For that reason, we are offering curbside pick up, as well as free delivery on all orders within Ozaukee, Milwaukee, and Washington counties, with no order minimums (with many products available same day). We are set up to take payments over the phone (or on our website if you are shopping online). We know that many of our customers value the personalized services and shopping experience we aim to provide to each of you every day, and are doing our best to mirror that experience via phone and email as we navigate the current climate.

While we cannot be certain how long these adjustments will last, we expect to
maintain them for two weeks. However, we will continue to monitor developments in the COVID-19 outbreak, and make further adjustments as more information and guidelines become available.

Moving forward, we will be at the shop 11am-2pm M/Tu/Th/F/Sa to take phone calls, process orders, and schedule deliveries. Our doors will not be open during these hours. The best way to reach us at this time is via phone, at 262-518-0170.

If you have any questions outside of this temporary schedule, please don't hesitate to reach out to us directly at:

 

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